Struct TicketResponse 

pub struct TicketResponse {

    pub id: Uuid,
    pub organization_id: Uuid,
    pub building_id: Uuid,
    pub unit_id: Option<Uuid>,
    pub created_by: Uuid,
    pub assigned_to: Option<Uuid>,
    pub title: String,
    pub description: String,
    pub category: TicketCategory,
    pub priority: TicketPriority,
    pub status: TicketStatus,
    pub resolution_notes: Option<String>,
    pub work_order_sent_at: Option<DateTime<Utc>>,
    pub kind: TicketKind,
    pub severity: Option<TicketSeverity>,
    pub incident_date: Option<DateTime<Utc>>,
    pub evidence_attachments: Vec<String>,
    pub witnesses: Vec<Uuid>,
    pub sla_due_at: Option<DateTime<Utc>>,
    pub sla_escalated_at: Option<DateTime<Utc>>,
    pub created_at: DateTime<Utc>,
    pub updated_at: DateTime<Utc>,
    pub resolved_at: Option<DateTime<Utc>>,
    pub closed_at: Option<DateTime<Utc>>,
    pub requester_name: Option<String>,
    pub assigned_to_name: Option<String>,
}

Fields

id: Uuid

organization_id: Uuid

building_id: Uuid

unit_id: Option<Uuid>

created_by: Uuid

assigned_to: Option<Uuid>

title: String

description: String

category: TicketCategory

priority: TicketPriority

status: TicketStatus

resolution_notes: Option<String>

work_order_sent_at: Option<DateTime<Utc>>

kind: TicketKind

Story 3.6 (FR31) — Request (default) vs Complaint.

severity: Option<TicketSeverity>

Story 3.6 (FR31) — Triage severity (mandatory for Complaint).

incident_date: Option<DateTime<Utc>>

Story 3.6 (FR31) — Optional incident timestamp.

evidence_attachments: Vec<String>

Story 3.6 (FR31) — URLs / S3-MinIO references attached as evidence.

witnesses: Vec<Uuid>

Story 3.6 (FR31) — user_ids témoins.

sla_due_at: Option<DateTime<Utc>>

Story 3.7 (FR32) — Syndic SLA deadline (computed from severity).

sla_escalated_at: Option<DateTime<Utc>>

Story 3.7 (FR32) — Timestamp at which SLA was consumed (response in time or cron escalation).

created_at: DateTime<Utc>

updated_at: DateTime<Utc>

resolved_at: Option<DateTime<Utc>>

closed_at: Option<DateTime<Utc>>

requester_name: Option<String>

assigned_to_name: Option<String>

Trait Implementations

impl Clone for TicketResponse

fn clone(&self) -> TicketResponse

Returns a duplicate of the value.

fn clone_from(&mut self, source: &Self)

Performs copy-assignment from source.

impl ComposeSchema for TicketResponse

fn compose(generics: Vec<RefOr<Schema>>) -> RefOr<Schema>

impl Debug for TicketResponse

fn fmt(&self, f: &mut Formatter<'_>) -> Result

Formats the value using the given formatter.

impl<'de> Deserialize<'de> for TicketResponse

fn deserialize<__D>(__deserializer: __D) -> Result<Self, __D::Error>

where __D: Deserializer<'de>,

Deserialize this value from the given Serde deserializer.

impl From<Ticket> for TicketResponse

fn from(ticket: Ticket) -> Self

Converts to this type from the input type.

impl Serialize for TicketResponse

fn serialize<__S>(&self, __serializer: __S) -> Result<__S::Ok, __S::Error>

where __S: Serializer,

Serialize this value into the given Serde serializer.

impl ToSchema for TicketResponse

fn name() -> Cow<'static, str>

Return name of the schema.

fn schemas(schemas: &mut Vec<(String, RefOr<Schema>)>)

Implement reference [utoipa::openapi::schema::Schema]s for this type.