Struct Ticket UseCases &nbsp; Copy item path

impl TicketUseCases

pub fn new(ticket_repository: Arc<dyn TicketRepository>) -> Self

pub async fn create_ticket( &self, organization_id: Uuid, created_by: Uuid, request: CreateTicketRequest, ) -> Result<TicketResponse, String>

Create a new maintenance request ticket

pub async fn get_ticket( &self, id: Uuid, ) -> Result<Option<TicketResponse>, String>

Get a ticket by ID

pub async fn list_tickets_by_building( &self, building_id: Uuid, ) -> Result<Vec<TicketResponse>, String>

List all tickets for a building

pub async fn list_tickets_by_organization( &self, organization_id: Uuid, ) -> Result<Vec<TicketResponse>, String>

List all tickets for an organization

pub async fn list_my_tickets( &self, created_by: Uuid, ) -> Result<Vec<TicketResponse>, String>

List tickets created by a specific owner

pub async fn list_assigned_tickets( &self, assigned_to: Uuid, ) -> Result<Vec<TicketResponse>, String>

List tickets assigned to a specific user (syndic/contractor)

pub async fn list_tickets_by_status( &self, building_id: Uuid, status: TicketStatus, ) -> Result<Vec<TicketResponse>, String>

List tickets by status for a building

pub async fn assign_ticket( &self, id: Uuid, request: AssignTicketRequest, ) -> Result<TicketResponse, String>

Assign a ticket to a user (syndic or contractor)

pub async fn start_work(&self, id: Uuid) -> Result<TicketResponse, String>

Start working on a ticket (transition to InProgress)

pub async fn resolve_ticket( &self, id: Uuid, request: ResolveTicketRequest, ) -> Result<TicketResponse, String>

Resolve a ticket (mark as work completed)

pub async fn close_ticket(&self, id: Uuid) -> Result<TicketResponse, String>

Close a ticket (final validation by requester or syndic)

pub async fn cancel_ticket( &self, id: Uuid, request: CancelTicketRequest, ) -> Result<TicketResponse, String>

Cancel a ticket with a reason

pub async fn reopen_ticket( &self, id: Uuid, request: ReopenTicketRequest, ) -> Result<TicketResponse, String>

Reopen a ticket (if incorrectly resolved)

pub async fn delete_ticket(&self, id: Uuid) -> Result<bool, String>

Delete a ticket (only allowed for Open tickets)

pub async fn get_ticket_statistics( &self, building_id: Uuid, ) -> Result<TicketStatistics, String>

Get ticket statistics for a building

pub async fn get_overdue_tickets( &self, building_id: Uuid, max_days: i64, ) -> Result<Vec<TicketResponse>, String>

Check for overdue tickets (open for more than specified days)

Auto Trait Implementations§

impl !UnwindSafe for TicketUseCases

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